US & Canada 1-800-315-5185

FAQ

NOVELTY Series Bluetooth Wireless Headphones


 

CHARGING

Q: Do I have to charge the headphones before I start using them?

A: Yes, give your new headphones a full charge before first use to ensure maximum performance. Connect your headphones to a computer or adapter with the mini USB cable. The led indicator is red while charging and changes to blue once complete.

Q: How do I know when the headphones are fully charged?

A: When fully charged the red light led indicator turns blue.

Q: How long does it take to get the headphones fully charged?

A: The charing time for a full charge is about 1.5 hours.

 

USE AND COMFORT

Q: I am concerned that the earbuds will not fit my ear. They usually don´t. Are the different size earbuds?

A: Yes, we offer different size silicone earpieces for the headphones so that you can choose the most comfortable fit.

 

TURNING ON | OFF

Q: How do I turn ON the headphones?

A: Press and hold the function button (triangluar colored button on the outside of your right earpiece) for about 4 seconds until LED indicator flashes in blue

Q: How do I turn OFF the headphones?

A: Press and hold the function button (triangluar colored button on the outside of your right earpiece) for about 4 seconds until LED indicator flashes red

 

LANGUAGE SETTINGS

Q: I hear another language when turning on the headphones. How do I set it back to English?

A: Hold down the [+] and [–] volume buttons at the same time for 3 seconds to reset headphones to English language.

 

CONNECTING AND PAIRING

Q: How do I connect/ pair the headphones to my device?

A:

  1. Keep your device within 1 meter of the headphones.
  2. Set headphones in pairing mode:
  3. Turn off headphones, press and hold function button (triangluar colored button on the outside of your right earpiece) for about 4 seconds until the LED indicator flashes red.
  4. Press and hold function button for about 8 seconds unitl LED indicator flashes rapidly.
  5. On your device scan/ search for available bluetooth devices.
  6. Select G6 from the list.
  7. If prompted to enter password / PIN enter “0000”
  8. If promted by your device to connect, answer OK/ YES/ Submit (this will vary by device but the idea is to accept that you want to connect to the G6 (which is your headphones).
  9. Once your device and the headphones are connected the blue LED indicator will double-flash every 4 seconds.

Q: Can I connect/ pair the headphones to multiple-devices?

A: You should be able to do multi-pairing depending on which devices you are using:

  • Pair headphones with device A.
  • Turn OFF headphones and redo the pairing procedure for device B.
  • Both devices should now be connected to the headphones.

 

Managing calls

ANSWER/ END CALLS

Q: Can I answer and end calls directly with the headphones?

A: One short press on the function button (triangluar colored button on the outside of your right earpiece).

 

REJECT CALLS

Q: How do I reject a call using the headphones?

A: Press and hold the function button (triangluar colored button on the outside of your right earpiece) for about 2 seconds until you hear a tone.

 

REDAIL LAST NUMBER

Q: Can I redial the last number using the headphones?

A: Double click on the function button (triangluar colored button on the outside of your right earpiece) until you hear a tone.

 

TRANSFER CALLS

Q: How do I transfer a call from the headphones to my phone or vice versa?

A: Press and hold the function button (triangluar colored button on the outside of your right earpiece) for about 2 seconds.

 

MICROPHONE MUTE/ UNMUTE

Q: Can I mute/ unmute the microphone using the headphones?

A: Double click on the function button (triangluar colored button on the outside of your right earpiece) until you hear a tone.

 

VOICE COMMANDS

Q: Do the headphones support voice commands?

A: Yes, you can active voice commands on your device, e.g Siri and Google voice command.

 

Managing music

CHANGE VOLUME

Q: Can I change volume up (+) and down (-) with the headphones?

A: One short press on the (+) or (-) buttons will increase or decrease the volume in your headset.

 

PLAY OR PAUSE MUSIC

Q: Can I play or pause music with the headphones?

A: One short press on the function button (triangluar colored button on the outside of your right earpiece)

 

CHANGE MUSIC

Q: Can I change to next (+) or previous (-) song with the headphones?

A: One long press on the (+) button will revert music back to the last song played. One long press on the (-) button will change the music forward to the next song on your playlist.